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Customer Services

Delivery

Please be aware, that whilst we will despatch accordingly, any late deliveries are not the repsonsibility of broochesstore.com although every effort willl be made to help anyone without their delivery.

All orders will be sent out packed safely in a padded envelope. All brooches are already gift packed in a gift box.

If you would like to order more than one present and wish for us to send to more than one address, simply email or phone us with the list of addresses prior to placing your order. We can then arrange to send the relevant item to different addresses according to your instructions.

Christmas Delivery Information

We'll make sure your gifts arrive on time, even if you leave it till the last minute. Our last ordering times for Christmas delivery 2008 are as follows:

Delivery Details

Standard Delivery is - £2.49

Once your order has been accepted, we aim to ship your order within 48 hours. You will receive an email notification as soon as payment has been received. All orders are posted First Class Royal Mail.

Standard Recorded Delivery - £2.49 + £1..00

If you would like your order to be insured for up to £32.00 compensation you have the option to upgrade to Recorded Delivery. This requires a signature on delivery. 

Special Delivery - £6.99

If you need or would like a guaranteed next day delivery, you have the option to upgrade to Special Delivery. This option is only available if you place an order before 2pm Monday - Thursday only. This also requires a signature on delivery. 

Late/Lost Deliveries

If your delivery is late, please contact us and we will try to chase with your order with the royal mail. In the event of a non-delivery we can only replace or refund the order after 20 working days after which the Post Office classify the parcel as lost. Pynk cannot be held responsible for the late or loss of delivery.

International Shipping Charges

International orders are charged at our standard country tariffs as set out in the checkout.

Europe Royal Mail Transit 3-5 days from Despatch

Rest of World Royal Mail Transit 4-9 days from Despatch

Please note - that all delivery times are estimated from when your order leaves the warehouse. We usually process orders within 48 business hours.